2021 in Review

NextGen Automation • December 29, 2021

Reflecting on the highlights and accomplishments of the past year.

As the new year draws near, we'd like to take a moment to reflect on the highlights and accomplishments of the past year.


NextGen Automation had a year of change. We made significant investments in our systems, to modernize our workflows in all areas of the business.


Thanks to all our amazing employees, customers, and partners, we could not have done this without your support.


Here are a few highlights from the past year:


E-COMMERCE STORE


Our new online store was launched in July 2021. Our goal was to expand our product offering and to make online ordering more convenient and timesaving for our customers.


We offer our customers a wide range of products from a variety of categories such as printers, print supplies, notebooks, displays, IT accessories, shredders, and more. It’s our version of Amazon for business but managed locally with a personal touch. Our Digital Sales team works around the clock ensuring you get the right products for your business requirements.


Additionally, the store offers the following technology:


Supply Auto-Fullfillment - $1000’s of dollars tied up in toner and supplies in your storage room. Through our auto fulfillment process, the device sends an alert, “toner level is low” and we automatically ship you a new toner cartridge before it runs out. You no longer have to manage this process internally, saving time and money.


Supply Cupboard - Through our e-commerce platform you can see all your print devices and toner levels on your network. With a click of a button, you can add the toner cartridge to the cart and check out.


If you haven’t already, you can check out our online store here: www.shop.NextGenAutomation.com


NEW BRAND - MERGE ALL COMPANIES INTO NEXTGEN AUTOMATION


One of the biggest changes of the year was merging all our companies into one brand - NextGen Automation.

 

Digital Connection has grown significantly with the acquisitions of AGS Business Systems, Mitech Business Systems, Hartman Business Machines and CBM Office Automation over the past 5 years.


Considering the future, it made sense to integrate all companies under one single brand. A brand name that reflects our vision and core values.


In addition to a new brand, NextGen unveiled a new website that emphasizes the growth of our iconic brand and expansion of our new services.



ACQUISITIONS


CBM Office Automation - CBM Office Automation has been a provider of print services and technologies in Edmonton since 1974. This acquisition brings many opportunities to provide their customers with an even greater level of service and support. We are pleased to welcome the experienced and knowledgeable staff at CBM into the NextGen Automation family.


Bio-Static - As of October 1, 2021, our business operations have expanded to Manitoba! We are so excited about the addition of Bio-Static Digital Office Solutions in Winnipeg to NextGen and to welcome the team to the organization.


Bio-Static has been offering businesses the solutions they need to succeed since 1977. NextGen Automation's acquisition of Bio-Static reflects the company's commitment to providing the best customer service and expanding the range of technology options for customers.



MANAGED SERVICES IT


We expanded our Managed Service offering this year. Enhancing our partnership with Microsoft and delivering high value services to our urban and rural markets.


EXPANDS SHARP COVERAGE FROM BRITISH COLUMBIA TO MANITOBA


Our authorized partnership with Sharp has now expanded in Manitoba and British Columbia. Our goal is to develop a single strategy across all markets for continuity and sustainability.


As a longstanding service partner, Sharp has been working alongside NextGen Automation for more than 15 years. Sharp will now be able to provide sales and service throughout Edmonton, Red Deer, Lethbridge, Cranbrook, as well as Winnipeg and Vancouver Island.


Since 1974, Sharp Canada has strategically partnered with the best independent office equipment companies to build a strong network throughout Canada. 


LOOKING AHEAD TO 2022


As 2022 is fast approaching, we are excited to announce that on January 4th, 2022, we will be opening a new Distribution Center in Calgary. This new centralized location will allow us to serve our customers more effectively, improving our supply chain across all markets.

 

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Industry News

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Let’s be real—work can be stressful. Whether you’re managing an overflowing inbox, dealing with a never-ending to-do list, or just trying to survive another day of Microsoft Teams meetings , stress finds a way to sneak in. But here’s the good news: April is Stress Awareness Month , which means it’s the perfect time to hit the reset button and create a more balanced, stress-free work environment! From smart office solutions to simple daily habits , we’re sharing some game-changing ways to keep your cool—whether you’re working from home or at the office. Ready? Let’s breathe in… and out… and dive in. 🧘‍♂️ 1. Upgrade Your Office Setup for Maximum Zen You know what’s stressful? A slow computer, a jammed printer, and a cluttered workspace. Let’s fix that. ✅ Invest in an Ergonomic Setup – Your chair shouldn’t feel like medieval torture. A standing desk, ergonomic chair, and proper monitor height can make a world of difference. ✅ Declutter Your Desk – A messy desk = a messy mind. Keep only the essentials and invest in smart storage solutions to keep things tidy. ✅ Upgrade Your Office Tech – If your printer is still stuck in 2010 and your Wi-Fi moves at the speed of a snail, it’s time for an upgrade. NextGen Automation offers top-of-the-line printers, scanners, and IT solutions to keep your workflow smooth (and stress-free!). 🚀 Pro Tip: Switching to a managed IT service means fewer tech meltdowns. Let us handle the headaches while you focus on what you do best! 2. Use Smart Automation to Reduce Mental Load Your brain is not a filing cabinet. The more tasks you try to juggle, the more stressed you’ll feel. Let’s work smarter, not harder! ✅ Automate Repetitive Tasks – Set up auto-replies, scheduled reports, and automated workflows to save time. ✅ Use Auto-Toner Replenishment – Running out of toner mid-project? Not on our watch. NextGen Automation’s auto-toner replenishment program makes sure you’re always stocked. ✅ Sync Your Calendar with Smart Alerts – No more last-minute meeting surprises. Schedule reminders so you always feel one step ahead. 📌 Stress-Free Hack: Batch similar tasks together (emails, calls, meetings) to reduce mental fatigue and stay focused! 3. Create a More Relaxing Office Atmosphere Who says offices have to be dull and stressful? Make your workspace a place you actually enjoy being in. ✅ Bring in Greenery – Studies show that plants boost productivity and reduce stress . A little desk plant = instant mood lift! 🌿 ✅ Use Soothing Background Music – Classical? Lo-fi beats? White noise? Find what works for you. (Just maybe skip the death metal during deep focus time. 😉) ✅ Try an Air Purifier – A fresh, clean environment helps with focus and well-being. NextGen’s air purifiers keep your workspace fresh and allergy-free! 🚀 Bonus Tip: Use warm lighting instead of harsh fluorescents to create a more calming workspace! 4. Set Boundaries & Take Mindful Breaks Non-stop work = instant burnout. Give yourself permission to step away! ✅ Use the 20-20-20 Rule – Every 20 minutes, look 20 feet away for 20 seconds to reduce eye strain. ✅ Take Real Lunch Breaks – Step away from your desk (yes, really). A short walk or a mindful meal recharges your energy . ✅ Set “Do Not Disturb” Time – Block out focus hours so you can get work done without constant interruptions. 📌 Self-Care Hack: Use a meditation app like Headspace or Calm for a quick midday mental reset! 🧘‍♀️ 5. Stay Connected & Have Some Fun! Work is better when you actually enjoy the people you work with! ✅ Create a Fun Office Tradition – Weekly trivia, themed dress-up days, or an office pet mascot? Yes, please! ✅ Move More – Sitting all day is a fast track to feeling sluggish. A quick stretch or standing desk session can make a huge difference. ✅ Celebrate Small Wins – Got through a tough project? Finally organized your inbox? Celebrate! Recognition boosts morale and motivation. 🚀 Team Tip: Try a Friday “Good News” email where everyone shares one win from the week—big or small! Final Thoughts: Work Shouldn’t Feel Like a Pressure Cooker Stress Awareness Month is the perfect time to make small changes that lead to big improvements. From upgrading your workspace to automating tasks and making time for breaks, there are so many ways to reduce stress and bring more balance into your day. And if your office tech is adding to the chaos? We can help. 👉 Let’s make your workday easier with smarter office solutions. Check out our latest tech and automation tools today!
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