Inside Sales Representative - IT
Role Overview:
We are currently looking to fill a full-time position for Inside Sales Representative – IT focused person in our Edmonton, AB location. As an Inside Sales Representative (ISR) at NextGen Automation, your primary responsibility is to generate and qualify leads by setting meetings that drive sales. You will play a crucial role in identifying potential customers, building rapport, and understanding their IT-related needs. This role requires strong communication skills, resilience, and a results-driven mindset to support the sales team in achieving revenue goals.
Key responsibilities:
- Prospect & Engage: Conduct daily outbound calls to potential customers from provided lead lists.
- Qualify Leads: Ask insightful questions to uncover customer pain points, needs, and potential sales opportunities.
- Overcome Objections: Address customer concerns with confidence and professionalism to generate interest.
- Appointment Setting: Schedule and confirm meetings for the Sales Team with qualified leads.
- CRM Management: Maintain up-to-date and accurate records of customer interactions, follow-ups, and sales activities.
- Sales Goals: Meet and exceed weekly targets for calls, appointments, and lead conversions.
- Product Knowledge: Stay informed on NextGen Automation’s IT solutions, industry trends, and competitors to effectively engage customers.
What We’re Looking For:
- Experience: 1+ years in inside sales, telemarketing, or customer service, preferably in IT or technology sales.
- Communication: Strong verbal and written communication skills with a friendly and persuasive approach.
- Resilience: Ability to handle objections, remain persistent, and thrive in a fast-paced environment.
- Tech-Savvy: Comfortable learning and discussing IT solutions with potential clients.
- CRM Proficiency: Experience with Salesforce, HubSpot, or similar CRM tools is an asset.
- Self-Motivated: A goal-oriented team player who takes initiative and works independently.
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive training on IT products and sales techniques.
- Career growth opportunities within NextGen Automation.
- A supportive and collaborative team environment.
Join NextGen Automation and be part of a dynamic team driving IT sales success!