Optimize your IT infrastructure & minimize downtime.

What is Helpdesk Support?

At NextGen Automation, we understand the importance of reliable and efficient IT systems for the success of your business. As a Managed Service Provider, we offer top-notch Helpdesk IT Support and Troubleshooting services tailored to your specific needs. Our team of experienced professionals is dedicated to resolving your IT issues promptly and effectively, ensuring minimal downtime and maximum productivity for your business. 

Free Office Assessment

By partnering with us, you'll enjoy numerous benefits, including:

Enhanced productivity: We quickly address IT issues that may otherwise cause frustration and hinder your employees' performance, allowing them to focus on their tasks and maintain productivity levels. 

Cost-efficiency: Our Helpdesk IT Support and Troubleshooting services offer an affordable alternative to maintaining an in-house IT department, granting you access to a team of experts without the overhead expenses. 

Expertise at your fingertips: Our skilled technicians possess the knowledge and experience to handle a wide range of IT issues, from simple fixes to complex challenges, ensuring timely and effective solutions. 

Proactive monitoring and prevention: We go beyond reactive support by implementing proactive measures such as regular system checks, software updates, and security patches to mitigate potential issues and improve system uptime. 

Round-the-clock support: With our 24/7 availability, you can rest assured that your business will receive the assistance it needs, even outside regular business hours. 

Who we are


NextGen Automation is a leading provider of Managed IT Services, proudly serving a wide range of locations across Western Canada, including Alberta, British Columbia, Saskatchewan, and Manitoba. We provide services in the cities of Lloydminster, SK; Red Deer, Cold Lake, Lethbridge, and Calgary, AB; Victoria, Nanaimo, Parksville, Courtenay, Kootenays and Cranbrook, BC; as well as Winnipeg, MB. 


Partner with NextGen Automation today and experience the benefits of having a trusted technology partner by your side

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Who needs Managed IT Services?


Managed IT Services allow your business to focus on growth and revenue-opportunities. Our organization uses our expertise to ensure systems are properly maintained, up to standard, and not susceptible to everchanging threats.


We work with your team to properly use computers, programs, and other technology to efficiently complete your business tasks. As part of our IT Services, we'll work to build a predictable budget that aims to eliminate unexpected cost items and allows your business to continually invest in their technology strategically and methodically to ensure the best outcomes.


Free Technology Consultation

Experience the difference that NextGen Automation can make for your business. Our comprehensive Network Setup and Management services not only provide enhanced productivity, security, scalability, and reliability but also centralize management and offer cost-effectiveness. Partner with us and allow your business to thrive in today's technology-driven landscape. 

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