Remote Monitoring & Management
Network Management Services in Western Canada.
Behind-the-scenes IT support that keeps your business running smoothly — even while you sleep.
When things break, it’s too late. That’s why smart businesses turn to Remote Monitoring & Management. At NextGen, we keep an eye on your systems 24/7, fix problems before they cause damage, and make sure your tech is working for you — not against you.
No tickets piling up. No hidden issues boiling over. Just proactive, stress-free IT support that keeps your people productive.
Supporting Alberta, BC, Saskatchewan & Manitoba
City skyline
What Is Remote Monitoring & Management?
RMM is like having a full IT team working silently in the background — monitoring system health, automating updates, and flagging problems before they interrupt your day.
With NextGen RMM, you get:
- Real-time alerts and rapid response
- Health checks across all devices & servers
- Automated updates and security patches
- Inventory tracking and performance reports
- Quiet fixes — often before you even know there’s an issue
Why RMM Matters More Than Ever
In a hybrid world, your business depends on every device, everywhere. Laptops. Servers. Firewalls. Routers. If one thing fails, it could mean hours of lost productivity.
RMM helps you:
- Prevent downtime and avoid “surprise” issues
- Reduce IT firefighting and manual maintenance
- Keep software and firmware up to date
- Get visibility across all endpoints
- Stay compliant and secure — without the stress
Signs You Need RMM (Yesterday)
- Your team complains about “tech being slow”
- You’ve had unexpected downtime or virus alerts
- You rely on one person to ‘keep an eye on things’
- Updates are manual — and often skipped
- You don’t know what devices are out there (or who’s using them)
Need a Stronger Lock on Your Tech?
Thinking About Cybersecurity? You Should Be.
Most businesses don’t realize their biggest vulnerability until it’s too late. If your team is sharing passwords, skipping updates, or relying on hope as a firewall, it might be time to tighten things up.
Our Cybersecurity Services help protect your systems, data, and people—without slowing your business down. Whether you're in healthcare, law, or just tired of phishing emails, we've got your back.
Ready for a Network You Don’t Have to Think About?
If your tech feels more like a collection of “we’ll-deal-with-it-laters” than a solid business strategy… you're not alone. Most businesses think their IT is fine - until something breaks. Or worse, gets hacked.
Let’s make sure you’re not flying blind.
Take our quick IT Health Quiz to see where your setup stands. We’ll follow up with a free Technology Roadmap built just for your business—no pressure, no jargon, just honest insights (and maybe a few “wow, we didn’t know that” moments).
Our team is here to support you every step of the way. From IT strategy to office supplies and everything in between, we’re ready to help you simplify and succeed.
