At NextGen Automation, we understand the importance of reliable and efficient IT systems for the success of your business. As a Managed Service Provider, we offer top-notch Helpdesk IT Support and Troubleshooting services tailored to your specific needs. Our team of experienced professionals is dedicated to resolving your IT issues promptly and effectively, ensuring minimal downtime and maximum productivity for your business.

We proudly serve a wide range of locations across Western Canada, including Alberta, British Columbia, Saskatchewan, and Manitoba. We provide services in the cities of Lloydminster, SK; Red Deer, Cold Lake, Lethbridge, and Calgary, AB; Victoria, Nanaimo, Parksville, Courtenay, Kootenays and Cranbrook, BC; as well as Winnipeg, MB. 

Partner with NextGen Automation today and experience the benefits of having a trusted technology partner by your side.

Backup & Disaster Recovery

Co-Managed IT

Co-managed IT is a collaborative approach to technology management where a business partners with an external IT provider to supplement their existing in-house IT team.

Hardware & Software Procurement

Hardware and software procurement refers to the process of acquiring and managing the necessary physical and digital resources for an organization's technology infrastructure.

Helpdesk Support

Helpdesk support involves providing technical assistance and troubleshooting to end-users for hardware, software, and network-related issues.

IT Consulting & Project Management

IT consulting and project management involves providing expert guidance and direction to businesses in the planning, implementation, and management of technology initiatives that align with their strategic goals.

Lifecycle Management

Lifecycle management refers to the process of managing an IT asset throughout its entire lifecycle, from procurement and deployment to maintenance, upgrades, and eventual retirement or replacement.

Mobile Device Management

Mobile Device Management (MDM) is a solution that enables organizations to manage and secure their mobile devices, applications, and data used by employees, while ensuring compliance with company policies and industry regulations.

Network Management

Network management involves the monitoring, maintenance, and optimization of an organization's computer networks to ensure their reliable and secure performance.

Patch Management

Patch management is the process of identifying, acquiring, testing, and deploying software updates and security patches to computer systems in a timely and efficient manner to protect against vulnerabilities and exploits.

Remote Monitoring & Management

Remote monitoring and management (RMM) is a technology solution that enables IT service providers to remotely monitor and manage their clients' IT infrastructure, endpoints, and systems in real-time, from a central location.

Technology Alignment

Technology alignment refers to the process of aligning an organization's technology strategy and investments with its overall business objectives and goals to ensure they are working in tandem to achieve success.

vCIO Services

vCIO (virtual Chief Information Officer) services provide small and mid-sized businesses with access to a high-level technology executive who can provide strategic guidance, planning, and oversight for their IT operations, without the cost of hiring a full-time CIO.

Managed IT Services allow your business to focus on growth and revenue-opportunities. Our organization uses our expertise to ensure systems are properly maintained, up to standard, and not susceptible to everchanging threats.

We work with your team to properly use computers, programs, and other technology to efficiently complete your business tasks. As part of our IT Services, we'll work to build a predictable budget that aims to eliminate unexpected cost items and allows your business to continually invest in their technology strategically and methodically to ensure the best outcomes.