Co-Managed IT
Co-Managed IT Services
Your IT team + our IT team = a dream team.
You’ve already got an internal IT person or department. That’s great. But even the best teams need backup — especially when they’re stretched thin, facing complex projects, or just need a fresh set of expert eyes.
That’s where we come in.
NextGen’s Co-Managed IT Services are built to support your in-house team, not replace them. We bring tools, manpower, expertise, and strategy — without stepping on any toes.
Proudly partnering with businesses across Alberta, BC, Saskatchewan & Manitoba.
City skyline
City skyline
What is Co-Managed IT?
Co-Managed IT is like adding horsepower to your tech team — without the hiring headaches. You keep internal control, and we fill the gaps with what you need most.
We’re here to:
- Handle the day-to-day grunt work (so your team can focus on strategic stuff)
- Support big projects and rollouts
- Strengthen cybersecurity and compliance
- Provide advanced tools and 24/7 monitoring
- Be your “oh good, someone else knows how to fix that” backup
What We Bring to the Table
24/7 Monitoring & Alerts
We keep watch around the clock, flagging issues before they become fire drills. Your team gets notified, we jump in as needed.
Strategic IT Planning
We work with leadership to plan long-term — budgeting, upgrades, roadmaps, you name it.
Cybersecurity & Compliance
From antivirus to vulnerability scanning to risk assessments — we help lock things down tight (and meet insurance requirements while we’re at it).
Toolkits & Platforms
We provide access to enterprise-level RMM (Remote Monitoring & Management), patch management, backup systems, and other IT infrastructure your internal team might not have.
Help Desk Overflow
Your internal techs are busy. We take on Tier 1/Tier 2 tickets, vacation coverage, or project surge support when you need it most.
Is Co-Managed Right for You?
If any of this sounds familiar, it’s probably time:
- “We have one IT person… and they’re drowning.”
- “We need someone to handle the day-to-day while we focus on strategy.”
- “We’ve got a team, but we’re stuck with outdated tools.”
- “We’re doing okay — but we want to scale without burning out.”
Ready to Team Up?
If your tech feels more like a collection of “we’ll-deal-with-it-laters” than a solid business strategy… you're not alone. Most businesses think their IT is fine - until something breaks. Or worse, gets hacked.
Let’s make sure you’re not flying blind.
Take our quick IT Health Quiz to see where your setup stands. We’ll follow up with a free Technology Roadmap built just for your business—no pressure, no jargon, just honest insights (and maybe a few “wow, we didn’t know that” moments).
Our team is here to support you every step of the way. From IT strategy to office supplies and everything in between, we’re ready to help you simplify and succeed.
