Holiday cyber scams are rising. Learn how phishing, ransomware, and poor backups put businesses at risk and how to protect your data this season.

Discover how managed print services reduce costs, strengthen security, and improve productivity. Learn how NextGen supports businesses across 20 Canadian locations.

Discover how managed IT empowers smart business leaders in 2026 to streamline operations, cut costs, and stay ahead in a rapidly evolving digital landscape

Discover how strategic IT purchasing prevents downtime, overspending, and compatibility issues. Nextgen Automation makes your technology work smarter for you.

For many businesses, IT feels like a game of whack-a-mole, fixing one issue only for another to pop up. But in today’s fast-moving digital world, reactive support just doesn’t cut it. That’s why proactive IT support has become the new standard for modern companies determined to stay ahead of downtime, cyber threats, and costly disruptions. From Reactive to Proactive: A Smarter Approach to IT Traditional IT support waits for problems to occur before springing into action. Proactive IT, on the other hand, works quietly in the background to detect, prevent, and resolve issues before they escalate. Through continuous monitoring, automated updates, and strategic maintenance, NextGen Automation’s managed IT services in Calgary , Edmonton, and more help businesses stay connected and productive. This approach doesn’t just prevent crashes; it saves valuable time, money, and energy. Proactive support keeps your systems healthy, your data protected, and your operations running like clockwork so that you can focus on growth instead of troubleshooting. The NextGen Approach Reliable Remote and On Site Support At NextGen Automation, proactive IT means combining the best of both worlds, fast remote responsiveness and dependable on site service when needed. Our certified IT specialists can resolve most issues remotely, minimizing downtime and avoiding unnecessary service calls. When hands on assistance is required, our on site technicians arrive fully prepared to ensure your printers, workstations, servers, and network infrastructure operate at peak performance. This is end to end coverage designed around your business needs.

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NextGen Automation is pleased to announce that, as of September 18, 2025, it has acquired Gold Business Technologies, Gold Business Machines and Island Office Equipment. Gold, a well-established leader in office technology, has proudly served businesses across Western Canada for more than 40 years. Since 1984, Golds has built its reputation on integrity, innovation, and people-first service. As a trusted partner of Kyocera, Canon, and M-Files, Golds has helped organizations simplify their print environments, streamline document workflows, and adopt smarter digital solutions. Their focus on exceeding customer expectations and delivering reliable, long-term value has made them a cornerstone in the business community. This acquisition marks an important step in NextGen Automation’s growth across Western Canada. By combining the Gold Group of Companies legacy of service and expertise with NextGen’s expanding portfolio of Managed IT, Cybersecurity, Print, and Office Technology Solutions, we are creating a stronger partner for businesses that rely on technology every day. Clients of the Gold Group of Companies can expect a seamless transition with the same commitment to responsive service and trusted support they’ve always valued, now strengthened by the added expertise, infrastructure, and resources of NextGen Automation. “We’re proud to welcome the Gold Group of Companies to the NextGen family,” said Troy Schmeichel, President of NextGen Automation . “Their reputation for exceptional service and their commitment to doing right by their customers align perfectly with our own values. This partnership isn’t just about expanding reach, it’s about strengthening the promise we make to our clients: smarter solutions, better service, and people-first support.”