NextGen Takes On More Ricoh Responsibilities

NextGen Automation • July 14, 2021

This is a subtitle for your new post

To our valued customer,


October 1st, 2017 – For over 20 years, the Digital Connection Office Systems team has been providing leading technology solutions in North Eastern Alberta and North Western Saskatchewan. Along the way, our wide array of products, services and technical solutions has evolved and grown in direct response to our clients’ needs. Today, we are pleased to announce that along with our expanded product offerings, we are also growing our sales and service region.


As of today, Digital Connection will partner with Ricoh Canada, a recognized leader in workplace innovation, to be the sole service and sales provider for operations out of Lloydminster, Red Deer, Lethbridge, and the respective surrounding areas of those communities.


Said Troy Schmeichel, president of Digital Connection Office Systems, “This transition builds on and extends our existing partnership with Ricoh. In November 2014, Digital Connection expanded our partnership with Ricoh Direct to provide Ricoh’s sales and account management in Lloydminster, Cold Lake and surrounding areas. It is as a result of this thriving relationship that Ricoh has now entrusted us to provide sales, account management and technical service support to its customers in the Red Deer and Lethbridge regions.”


Added Christopher Peel, sales manager, “Our distinct regional expertise has instilled in us a strong understanding of customers in small- to mid-sized communities and we pride ourselves in providing personalized service and the highest quality products and solutions. We are excited about this opportunity to grow across Alberta and look forward to serving these new customers with our hallmark efficient and professional service.”


The new partnership comes on the heels of Digital Connection’s purchase of another established office-technologies provider on Vancouver Island. In August 2015, Digital Connection acquired AGS Business Systems with offices in Victoria, Nanaimo, Parksville and Courtney expanding its Alberta operations to now service all of Vancouver Island. AGS Business Systems will operate under its current model and continue to focus on being an Island centric Business, but with added support of Digital Connection’s 60-plus experienced staff and leadership.


About Digital Connection Office Systems

With operations across Alberta and parts of British Columbia, Digital Connection Office Systems provides progressive software and hardware solutions for business. From copiers to scanners to cloud-based IT solutions, Digital Connection provides leading technology with efficient, personalized service. Digital Connection has 8 locations throughout Alberta and Vancouver Island and employs approximately 60 staff throughout the various regions.

Visit: digitalconnection.ca


About Ricoh

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Ricoh empowers companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems. Ricoh Group operates in approximately 200 countries and regions.

Visit: Ricoh.com


Media Inquiries

For more information or to arrange an interview, please contact:


Troy Schmeichel

President

Digital Connection Office Systems

780-871-0777

Industry News

By NextGen Automation October 29, 2025
Scared of your office tech this spooky season? Discover how Nextgen Automation managed IT services keep your business safe and ghost-free.
By NextGen Automation October 1, 2025
NextGen Automation is pleased to announce that, as of September 18, 2025, it has acquired Gold Business Technologies, Gold Business Machines and Island Office Equipment. Gold, a well-established leader in office technology, has proudly served businesses across Western Canada for more than 40 years. Since 1984, Golds has built its reputation on integrity, innovation, and people-first service. As a trusted partner of Kyocera, Canon, and M-Files, Golds has helped organizations simplify their print environments, streamline document workflows, and adopt smarter digital solutions. Their focus on exceeding customer expectations and delivering reliable, long-term value has made them a cornerstone in the business community. This acquisition marks an important step in NextGen Automation’s growth across Western Canada. By combining the Gold Group of Companies legacy of service and expertise with NextGen’s expanding portfolio of Managed IT, Cybersecurity, Print, and Office Technology Solutions, we are creating a stronger partner for businesses that rely on technology every day. Clients of the Gold Group of Companies can expect a seamless transition with the same commitment to responsive service and trusted support they’ve always valued, now strengthened by the added expertise, infrastructure, and resources of NextGen Automation. “We’re proud to welcome the Gold Group of Companies to the NextGen family,” said Troy Schmeichel, President of NextGen Automation . “Their reputation for exceptional service and their commitment to doing right by their customers align perfectly with our own values. This partnership isn’t just about expanding reach, it’s about strengthening the promise we make to our clients: smarter solutions, better service, and people-first support.”
Show More