Com Pro Is Now Part of the NextGen Automation Family
Same trusted service. More support. Expanded solutions.
We’re proud to welcome you to a new era of office technology—powered by NextGen Automation.
ACCESS CLIENT RESOURCES
Quick links to service requests, supply orders, and a free assessment.
READ THE ANNOUNCEMENT
Learn more about what the Com Pro and NextGen partnership means for you.
NextGen Automation Acquires Com Pro — Expanding Technology Solutions Across Western Canada
NextGen Automation is proud to announce our acquisition of Com Pro Managed Business Solutions and Com Pro Managed IT Services. This strategic move unites two trusted Canadian companies to deliver enhanced managed IT services, cybersecurity solutions, copiers and printers, and a broader selection of office technology and supplies—all while maintaining the same reliable service you know and trust.
Whether you're a long-time Com Pro client or new to the NextGen family, you can expect seamless support, expanded resources, and a commitment to helping your business thrive with smarter, streamlined solutions.
What This Means for You
As a customer, you don’t need to lift a finger. All existing service agreements, billing, and account contacts will remain exactly as they are. What’s changing? You now have access to even more.
What’s Staying the Same
- Your current account manager and support team
- Service levels, contracts, and billing
- Local, responsive help from people who know your business
What’s Getting Even Better
- Access to enhanced cybersecurity and managed IT services
- A broader catalog of printers, copiers, and office supplies
- More technicians and support staff across Western Canada
Meet the Team Behind the Technology
This acquisition brings together the best of both worlds—Com Pro’s trusted local relationships and NextGen Automation’s expansive technology offerings. Together, we’re committed to helping your business thrive with industry expertise and friendly, reliable support.
Our combined team includes:
- Certified IT experts and cybersecurity specialists
- Skilled print technicians and service pros across British Columbia, Alberta, Saskatchewan and Manitoba.
- Dedicated account managers who understand your business goals
- A shared commitment to fast response times and personalized care
Whether you’re a current Com Pro client or part of the NextGen network, our team is here to deliver smarter solutions with the same hands-on support you rely on.
Customer Resources
Whether you’re placing an order, need support, or want to explore new solutions, we’ve made it easy to find what you’re looking for. Use the quick links below to access the tools and services available to you through NextGen Automation.
Access the Customer Portal
Submit service requests, order supplies, and view your account
Learn more about the acquisition and what it means for you
Frequently Asked Questions
We know change can raise a few questions. Here’s everything you need to know about the transition—from service continuity to billing and support.
What does the acquisition of ComPro by NextGen Automation mean for me?
Answer: The acquisition means enhanced services and support for you. Your current services will continue uninterrupted, and you will now have access to a broader range of products and innovative solutions from NextGen Automation.
Will there be any changes to my current services?
Answer: No, your current services and support will continue as they are. The quality and reliability you've come to expect from ComPro will be maintained and enhanced with the resources of NextGen Automation.
How do I place a service call now?
Answer: You can place a service call by:
Phone: Call us at 888-594-9499
Email: Send an email to service@nxga.ca
Website: Submit a service request form at www.NextGenAutomation.com
Will there be any changes to the billing process?
Answer: The billing process remains largely the same. However, invoices will now come from NextGen Automation. For any billing inquiries, please contact our A/R department at ar@nxga.ca or call 888-594-9499.
Where do I send my payments?
NextGen Automation
13025 156 St NW,
Edmonton, AB T5V 0A2 (Note: This address is still in Alberta – please confirm if you'd like it updated to a BC location.)
What forms of payment does NextGen Automation accept?
Answer: We accept Visa, Mastercard, Cheque, EFT, AMEX, Cash, E-transfer, and Money Order.
How do I update my contact information or billing method?
Answer: To update your contact information or billing method, please contact us at ar@nxga.ca or call 888-594-9499.
Who do I contact for sales-related questions?
Answer: For any sales-related inquiries, you can contact our sales team at sales@nxga.ca or call 888-594-9499.
Will there be any changes in customer support?
Answer: No, you will continue to receive the same high level of customer support you are accustomed to. Our team of over 100 professionals is dedicated to providing you with reliable and efficient service.
What additional services and products do you offer?
Answer: NextGen Automation offers a range of products and services, including Managed IT, EV Chargers, Microsoft Licensing, Interactive Whiteboards, Office Supplies, and much more. For full details, please visit our website.
Who should I contact if I have questions about the acquisition?
Answer: If you have any questions about the acquisition or how it affects you, please contact us at info@nxga.ca or call 888-594-9499. We are here to assist you with any concerns or inquiries.
What is the process for submitting a meter read?
Phone: Call us at 888-594-9499
Email: Send an email to meters@nxga.ca
Website: Submit a meter read form at www.NextGenAutomation.com
We're Here to Help
Have questions? Our team is here to support you every step of the way. From IT strategy to office supplies and everything in between, we’re ready to help you simplify and succeed.
Contact Us
Prefer email? info@nxga.ca
Rather give us a call? 888-594-9499
